Shiping Policy

At The Perfume Villa, we are committed to delivering your favorite fragrances safely and on time.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping & Delivery

  • We ship across India to all serviceable pin codes.
  • Once your order is dispatched, it is typically delivered within 3–7 business days, depending on your location and courier service availability.

  • Delivery timelines may vary slightly during festivals, public holidays, or due to unforeseen courier delays.

Order Tracking

  • As soon as your order is shipped, you will receive a tracking number via Email or SMS/WhatsApp (if available).
  • You can use the tracking details to monitor your shipment in real time.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.

  • Any free shipping offers will be automatically applied when eligible.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to weather conditions, courier issues, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address and contact number are accurate at the time of placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery. We recommend recording an unboxing video to help us resolve your concern quickly.

Need Help?

If you have any questions regarding shipping or your order, please contact our customer support team. We will be happy to assist you.